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REFUND & EXCHANGE POLICY

Refund & Exchange Policy

We do not accept refunds. All sales are final. We do accept exchanges as long as the below criteria is met.

No exchange can be offered if 10 days have gone by from the day your package was delivered, unfortunately, we can't offer you a exchange..

  • No exchanges will be made on items that are damaged due to your error. 
  • If the exchange does not pass inspection, it will be mailed back to you.
  • Please return the item in the condition it was packaged and sent. If there is excessive wrinkling, the return is subject to denial. 
  • All items must be unworn and unwashed.
  • Original tags must be attached.
  • Items covered in animal/human hair will NOT be accepted.
  • It may take up to 10 business days for returns to be processed.
  • Exchanges will only granted if items are defective, damaged or wrong size. No exceptions!
  • You are responsible for paying your own shipping cost for returning your item. Shipping costs are non-refundable. Exchanges for international customers are not offered at this time due to the costs of shipping internationally, so be sure to order correct sizes for your item.
  • If you're shipping an item over $75.00 you should consider using a track-able shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
If you are approved, then your new order will be sent out to you ASAP, and If your return is denied, then it will be sent back to you.                                                                                                      
Reasons we won't do an exchange with the customer?
Any item not in its original condition is damaged or missing parts for reasons not due to our error & Any item that is returned more than 10 days after delivery.

To return your product you should email us at: unconditionalfashionsupp@outlook.com with the order number & email included.